Set detailed guidelines on what needs to be checked and what the quality standards are.
Update our Quality Management System (QMS) with incidents, fixes, and improvements.
Audit our systems based on ISO 9001:2015 requirements.
Determine quality metrics for all inspection and service procedures.
Monitor the full service cycle and perform regular checks to identify potential issues early.
Identify the root cause of technical issues and recommend fixes.
Prepare reports on non-conformities and corrective actions.
Review current documentation and quality records.
Set and track quality assurance goals (e.g. reduce average turnaround time for quality checks by 20%).
Coordinate with external quality assurance auditors and technicians to ensure legal compliance.
Work with internal teams to increase customer satisfaction by improving service quality.

Calling existing and potential customers to persuade them to purchase company products and services.
Accurately recording details of customers' purchase orders.
Processing all customer purchases accordingly.
Generating promising leads for the outside sales team to pursue.
Managing customer accounts to ensure existing customers remain satisfied with our products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using company sales scripts to drive sales and respond to customer objections.
Developing in-depth knowledge of our products and services to make suitable recommendations.
Continually meeting or exceeding daily and monthly targets for call volume and sales.

Act as the point of contact between the executives and internal/external contacts.
Answer and direct phone calls.
Organize and schedule appointments.
Write and distribute email, correspondence memos, letters, faxes, and forms.
Assist in the preparation of regularly scheduled reports.
Develop and maintain a filing system.
Receive calls, take messages, and route correspondence.
Handle requests and queries appropriately.
Maintain diaries, arrange meetings and appointments, and provide reminders.
Make travel arrangements.
Take dictation and minutes, and accurately enter data.
Monitor office supplies and research advantageous deals or suppliers.
Produce reports, presentations, and briefs.
Develop and carry out an efficient documentation and filing system.

Conduct periodic and pre-commissioning inspections of fairground and amusement devices.
Assess structural, mechanical, and electrical integrity against applicable codes and standards.
Identify defects, wear, or non-conformities and recommend corrective actions.
Prepare clear, accurate inspection reports and certificates.
Liaise with site operators and owners on inspection findings and follow-up actions.
Maintain up-to-date records of inspected equipment and certification status.
Support incident investigations involving amusement or fairground equipment when required.

Manage day-to-day accounting operations for the Sharjah branch, including accounts payable and receivable.
Prepare and post journal entries, and maintain the general ledger.
Reconcile bank statements and monitor cash flow.
Prepare monthly, quarterly, and annual financial reports.
Ensure timely and accurate VAT filing in line with UAE Federal Tax Authority requirements.
Assist with budgeting, forecasting, and cost control.
Coordinate with auditors during internal and external audits.
Process employee expense claims and petty cash management.
Maintain proper documentation and filing of financial records.
Liaise with the head office finance team in Dubai to ensure consistent reporting standards.

Present, promote, and sell services using solid arguments to existing and prospective customers.
Perform cost-benefit and needs analysis of existing and potential customers.
Establish, develop, and maintain positive business and customer relationships.
Reach out to customer leads through cold calling.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Achieve agreed-upon sales targets and outcomes within schedule.
Coordinate sales efforts with team members and other departments.
Analyze the territory/market's potential, and track sales and status reports.
Supply management with reports on customer needs, problems, interests, and competitive activity.
Keep abreast of best practices and promotional trends.
Continuously improve through feedback.